Careers – Training and Workshop Developer/Facilitator Employment

Position Title: Training and Workshop Developer/Facilitator Employment

Type: Contract/Casual] Reports To: Director

 

Position Overview:

Multicultural Consulting Services (MCS) seeks a passionate and skilled Training and Workshop Developer to design, deliver, and manage culturally responsive training programs and workshops that empower individuals and communities. The role focuses on addressing the needs of multicultural audiences, fostering inclusivity, and supporting clients in building skills, knowledge, and resilience across various domains such as employment, business setup, community engagement, and leadership development.

The successful candidate will be instrumental in creating impactful programs that bridge gaps, celebrate diversity, and drive positive outcomes.

 

Key Responsibilities:

Training and Program Development:

· Design and deliver training programs that address the unique needs of multicultural individuals and communities.

· Develop culturally tailored materials, resources, and activities to foster inclusivity and practical learning.

· Research and implement best practices in diversity, equity, and inclusion (DEI) to enhance program quality.

· Develop training tailored for individuals or organisations starting or enhancing their businesses and cultural awareness.

Workshop Facilitation:

· Plan and lead engaging workshops on topics such as:

o Employment readiness (e.g., resume building, interview skills).

o Business startup and growth strategies.

o Community leadership and advocacy.

o Cultural awareness.

o Cross-cultural communication and teamwork.

· Tailor workshops to meet specific client needs while ensuring a supportive and interactive learning environment.

Community and Client Engagement:

· Work closely with community organisations, businesses, and individuals to identify training needs.

· Provide guidance and mentorship to participants during and after workshops to support their development goals.

· Collaborate with diverse stakeholders to promote programs and expand outreach.

Assessment and Reporting:

· Evaluate the effectiveness of training sessions through participant feedback and measurable outcomes.

· Prepare reports and documentation on program delivery, attendance, and success rates.

· Continuously refine training materials based on evaluations and feedback.

Administrative Support:

· Manage program logistics, including scheduling, resource procurement, and participant enrolment.

· Ensure workshops comply with organisational standards and align with strategic goals.

 

Key Selection Criteria:

Essential Skills and Experience:

· Proven experience developing and facilitating training programs, preferably in multicultural or community-based settings.

· Strong understanding of multicultural issues, challenges, and opportunities.

· Excellent facilitation skills with the ability to engage diverse audiences.

· Knowledge of adult learning principles and instructional design methodologies.

· Proficiency in using technology for training delivery, including online platforms and multimedia tools.

Qualifications:

· Community Development, Education, Social Work, or a related field.

· Certification in Training and Development, Instructional Design, or Diversity and Inclusion (preferred).

Additional Requirements:

· Exceptional interpersonal and communication skills.

· Demonstrated ability to work collaboratively in culturally diverse environments.

· Creative and flexible approach to problem-solving and program design.

 

Remuneration and Benefits:

· Competitive remuneration package based on experience and scope of responsibilities.

· The opportunity to work within a values-driven organisation that empowers multicultural communities.

· Access to professional development and networking opportunities.

 

How to Apply:

To apply, please submit your resume and a cover letter detailing your experience and alignment to: Info@multiculturalconsulting.com.au

 

If you’re interested in any of the roles, simply send your resume to info@multiculturalconsulting.com.au , and our team will get in touch with you soon!

Welcome to the Multicultural Consulting Services (MCS) blog! Our goal is to empower priority jobseekers—women, migrants, students, refugees, and other groups facing barriers to employment—by offering practical tips, helpful advice, and answers to the most pressing questions about navigating the Australian job market. From overcoming language barriers to mastering local work practices, our articles are designed to help you make a social and economic impact through meaningful employment.

Employers will also find valuable insights on addressing skill shortages and bridging the gap with diverse talent. Whether you’re a jobseeker or an employer, our blog is filled with tips, tricks, and real-world solutions to the challenges faced in today’s workforce

 

Explore topics…

 

    • Success Stories: How Multicultural Consulting Services Transformed Lives in Australia

 

 

Multicultural Consulting Services plays a crucial role in partnering with various organizations. Their work supports you in ongoing roles and helps you become true leaders in the workplace. Meaningful employment is vital not only for economic security and personal fulfillment but also for fostering a stronger connection to the community. By ensuring that both established, and newly arrived communities are well-resourced & independent, MCS contributes to a more inclusive and self-sufficient society.

 
Sarah Elliott
Chief People Officer
John Holland Group

 

 

We’ve used Multicultural Consulting Services to help develop and implement our CALD engagement strategies on major infrastructure projects. They have always been very helpful and have provided great insight and connections into the multicultural communities we aim to reach.

 
Crystal Serblan
Director at RPS

 

 

MCS’ dedication to referring marginalized community members to the GROW program has been crucial in helping LXRP implement a successful inclusion strategy. We are now seeing more diverse talent contributing to the transport industry, driving inclusion and innovation. This work is transformational, bringing hope to communities and fostering much-needed change. Thank you, and I look forward to our continued collaboration.

 
Bradley Glddins
Director, Industry Capability & Inclusion
The Level Crossing Removal

 

 

I want to express my heartfelt gratitude for your invaluable support in my career. Your introduction to John Holland, where I worked as a Cadet Engineer, was a pivotal moment, and the experience greatly shaped my career. I am also sincerely thankful for your continued assistance in securing my current role as a Site Engineer at Spark NEL. Your guidance has been instrumental in this new chapter.

 
Bashir Khairandish
Site Engineer
NorthEast Link

 

 

Working with Multicultural Consulting Services (MCS) has been exceptional. Their commitment is beyond nine to five, with Sisay and the team always going the extra mile to resolve any issue, day or night. Since our partnership began in 2017, MCS has helped employ over 100 individuals, each with a unique story impacting their families and communities. We’re grateful for the support and dedication that MCS brings to our collaboration and for the transformative difference they’ve made in our team’s lives.

 
Greg Rafferty
Social Inclusion Manager – Infrastructure & Major Projects
John Holland

 

 

Joining MCS was a life-changing moment after facing discrimination & setbacks in Australia. Their support & belief in my potential revived my dreams and allowed me to advocate for diverse communities with renewed confidence.
Sisay gave me more than just a job—he restored my belief in myself. I’m deeply grateful for their unwavering support & for the opportunity to be part of something bigger, helping to make a difference for so many others. Thank you,for believing in me & empowering me to achieve my goals.

 
Shurook Magdy
Client Engagement & Communications Specialist

 

 

I arrived in Australia as a refugee in 2013. Finding a professional job here was extremely challenging, especially since I lacked connections and didn’t know how to network.
My experience with Multicultural Consulting Services MCS has been transformative. MCS provided invaluable support and helped me build my networking skills and confidence. Thanks to their assistance, I secured a three-month internship with John Holland, which gave me critical insights into the corporate world and significantly boosted my confidence and professionalism.

 
Zunte Zahlang
Business Development

 

 

Joining MCS transformed my career. As a refugee with limited local experience, MCS boosted my confidence and highlighted the value of diversity. Their support helped me excel in major projects like the Metro Tunnel and Westgate, and now, as a site engineer for the Northwest Program Alliance, I confidently engage with stakeholders. MCS has been crucial to my professional growth and future success.

 
Meseret
Site Engineer

 

 

MCS, particularly Mr. Sisay, provided support beyond my expectations. They guided me through job interviews, helped me with resume building, and offered continuous mentorship. Their services were not only professional but also personal and supportive.
Thanks to MCS, I secured a position with John Holland as a HSC trainee coordinator. The experience has been transformative. I’ve gained confidence, learned to navigate the professional environment, and have been able to support my family. The ongoing support from MCS has been invaluable, and I’m deeply grateful for the opportunity they helped me achieve.

 
Faridah Mohammad
HCS Coordinator